Last updated: 22 July 2026
This policy explains how billing, cancellations, and refunds work for paid IMAHub subscriptions. It forms part of, and should be read with, our Terms of Service.
Paid plans are billed in advance for each billing period (monthly or annually) and renew automatically until you cancel. Payments are processed by Stripe.
A free tier lets you evaluate IMAHub before subscribing. New paid subscriptions get 50% off the first month (Pro ≈ £14.99, Agency ≈ £49.50), after which the plan automatically renews at its standard price (Pro £29.99/month, Agency £99/month) each month unless you cancel. You can cancel at any time from Settings → Billing.
You can cancel at any time from Settings → Billing (which opens the Stripe billing portal). When you cancel, your plan stays active until the end of the current billing period, and you will not be charged again. We do not automatically pro-rate or refund the unused part of a period unless stated below or required by law.
We offer a 24-hour goodwill window: if you are unhappy, contact us within 24 hours of a charge and we will consider a full or partial refund at our discretion. Outside that window, payments are non-refundable except where required by law — you can cancel at any time to stop future charges and keep access until the end of the period already paid for. Refunds, where given, are made to the original payment method via Stripe and may take several days to appear.
IMAHub relies on your own third-party accounts (for example YouTube, Anthropic, and Instantly, including SuperSearch credits). Any fees or credits those providers charge are between you and them and are not refundable by IMAHub.
Nothing here removes rights you have under applicable consumer law. In the UK, consumers normally have a 14-day right to cancel a purchase of digital services; however, where you ask us to start the service immediately and acknowledge that you lose this right once it begins, that cancellation right may not apply. Most IMAHub users are businesses, to whom these consumer-cancellation rights do not apply.
If a renewal payment fails, we may retry it and may suspend paid features until payment succeeds. Please contact us before opening a chargeback so we can resolve any issue directly.
Billing questions or a refund request: support@imahub.co.